Frequently Asked Questions
Everything you need to know about your MOMO NAIL SUPPLY order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your gel polishes HEMA-free?
Yes, we prioritize safety and professional quality. Most of our gel polish collections are HEMA-free; please check the specific product description for detailed ingredient lists.
What is your return policy?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return process.
Do you offer professional/wholesale discounts?
We do! Licensed nail technicians and salon owners can apply for a professional account via our 'Pro Portal' to access exclusive bulk pricing and early product launches.
Can I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.